KALE'S JUNK & TRASH HAULING
Last Updated: June 5, 2026
We collect information you provide directly to us when filling out our estimate forms, calling, texting, or interacting with our chatbot. This includes your name, phone number, email address, property address, and photos of items to be removed.
We use the collected information to provide, maintain, and improve our services, including providing quotes, scheduling hauling jobs, sending updates, and responding to inquiries. Your data helps us route service requests efficiently.
Program Overview
Kale's Junk & Trash Hauling operates an SMS messaging program ("Kale's Junk & Trash Hauling SMS Alerts") used to send two distinct categories of messages to opted-in contacts:
How Users Opt In
Opt-in is collected exclusively through web forms on kalesjunkandtrashhauling.com. There is no keyword-based opt-in, point-of-sale collection, or third-party list acquisition.
A visitor may optionally submit their phone number through one of our web forms (including the online quote and contact forms) and, if they wish to receive SMS, actively check one or both of two separate, unchecked consent checkboxes. Both the phone field and the consent checkboxes are optional—the form can be submitted without either, and SMS messages are only sent to phone numbers where the corresponding checkbox was explicitly ticked.
Neither checkbox is pre-selected. Consent is not a condition of any purchase. At the moment of submission, we capture and retain the consent timestamp, IP address, user agent, and the exact checkbox text accepted as evidence of opt-in.
Message Frequency
Message frequency varies by recipient activity and typically ranges from approximately 2 to 8 messages per month per opted-in contact. Marketing messages are sent only to contacts who separately opted in to the marketing category.
Fees
Message and data rates may apply for messages sent to you and from you, based on your mobile carrier plan.
Opt-Out and Help
You may cancel the SMS service at any time by texting STOP, END, QUIT, CANCEL, UNSUBSCRIBE, or OUT to (916) 295-2622. You will receive a confirmation message and no further texts will be sent. To rejoin, complete the opt-in process again on our website. For assistance, reply HELP or email kalesjunkandtrashhauling@gmail.com.
Age Requirement
Participation in the SMS program is limited to U.S. recipients 18 years of age or older.
Data Handling
Text messaging originator opt-in data and consent are not shared with any third parties, except for aggregators and providers of the text message services required to transmit the messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories mentioned in our policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Full details are set out in Section 4 below and in our Terms of Service.
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers (such as hosting, analytics, and CRM platforms like GoHighLevel) solely to perform services on our behalf. These parties are contractually obligated to keep your data secure and confidential. All other categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: kalesjunkandtrashhauling@gmail.com
Phone: (916) 295-2622
Address: 5788 River Run Cir, Rocklin, CA 95765
